Two million new users for HMRC app

2024 has been the most successful year for the HMRC app to date, with two million more people able to easily check their tax codes, view annual tax summaries and make or receive secure payments – all with just a few taps.

Since its launch in December 2017, more than seven million people have downloaded the app, and successfully logged in to access their tax information.

Many people are choosing the HMRC app to ‘get on it’ with their money and tax as they start their day with 09:00 to 09:59 the most popular time for customer logins. Over the past 12 months, the increased use of the HMRC app has resulted in:

· more than 100 million app sessions

· more than 2 million new users this year

· £652 million received in Self Assessment payments

· 77% increase in app downloads in 16-25 age group

· consistently in top spot in the app finance charts

HMRC is encouraging anyone not already using the free and secure HMRC app to download it from the App Store or Google Play today. People can access their personal tax information whenever or wherever they need it and even save their National Insurance number to their digital wallet.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “The HMRC app is a great tool to access your National Insurance number, claim Child Benefit or pay your Self Assessment tax bill on the go. There are lots of services available through the app which can save you a phone call and get you an answer quickly and easily. So why not join the 2 million new users who have downloaded the app this year?

In November, HMRC launched a promotional campaign for the app to encourage 18-34 year olds to download the app. Watch the video on YouTube ‘You’re on it’.